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Our Service
Please read our service policy. If you do need assistance in placing an
order or making a product enquiry call or customer service on 0044 0844
3570729. Out of hours please leave a voice mail message with your name,
phone number and a suitable UK time for us to call you. For time zone
click
time zone converter
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FREE UK DELIVERY
All items on our website already include pp.
ORDER TODAY-RECEIVE IT within 48hrs-From 1 to 5 t-shirts orders placed
before 12pm will be dispatched within 48 hours in the UK via Royal Mail
or Interlink Express (depending on the weight of your order). If for
some reasons your item is out of stock you will be notified by e-mail
on the same day of placing the order.
All orders placed with fashionmoda.co.uk will be dispatched to your
Paypal delivery address. We use Royal Mail first and Interlink Express.
We will notify your order has been dispatched and which postal service
we have used.
WORLDWIDE DELIVERY
Please e-mail us number of qty you want to purchase to enquiries@fashionmoda.co.uk
and we will notify cost of pp to your country.
Money back guarantee
All orders placed with Fashion Moda are covered by a 14-day money
back guarantee in the UK and 28 days for Europe and rest of the World.
If within the above days of receipt you are not satisfied with your
order, your are entitled to a replacement [stock levels allowing], or a
full refund of the cost of the goods.
All refund or replacement requests must be made within the above days
of receipt of the goods.
Refunds/replacements requests made to: (your name)
Returns
We do accept goods returned to Fashion Moda however only in the
following circumstances.
We accept goods returned, for any reason, that have been un-opened and
unused - within 7 working days (UK), 28 days (Europe /rest of the
World) starting from: one day after receipt of goods.
We cannot accept goods back that have been used or opened.
If you have received the wrong goods, we will make sure that you
receive the correct goods at no extra cost, and will bear all costs for
the return of the products.
You the consumer have the right to cancel your order within 7 days of
placing your order [beginning the day after receipt of the goods]
without reason [cooling-off period], if the goods have been dispatched
we will refund less the cost of shipping once the goods have been
returned in good order.
In the unlikely event that your goods are faulty please contact us by
e-mail enquiries@fashionmoda.co.uk
or notify us by phone (0044) 0844 3570729 in a 'reasonable
time' (proof is required of receipt of goods) and we will refund or
replace the goods.
All returns should be made within 14 days following after the date of
delivery and be sent back to us by Recorded Delivery, or a Certified
Delivery method requiring our signature upon receipt of goods. All
returns to be made to - Returns Department
Payment
Fashionmoda.co.uk will take payment via on-line sales using
Paypal, security payment of line. You can go ahead with your order by
clicking the BUY NOW button next to the item of your choice,
alternatively we will e-mail you a paypal invoice.
We reserve the right to refuse any order.
You may also contact Fashion Moda and place an order via e-mail or telephone and
make payment by cheque or made payable to: Fashion Moda .
Please note that we only accept payment in UK sterling. Bacs payment is
accepted.
Security
All transactions are cleared through PayPal using a secure socket
layer. Credit cards details will only be requested within this secure
area.
Privacy Statement
Fashion Moda is committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in
accordance with the Data Protection Act 1998).
fashionmoda.co.uk site does not automatically capture or store
personal information, other than logging the items entered into the
shopping cart used on the site, the type of web browser used by the
visitor, the referring web site and keywords where available. This is
recognized by the Web server and is only used for system administration
and to provide statistics which fashionmoda.co.uk uses to evaluate use
of the site.
You will be asked for personal information when you want to place an
order or make an enquiry via our website.
We collect information about you for 2 reasons: firstly, to process
your order and second, to provide you with the best possible service
(we may contact you from time to time regarding sales information,
special offers, updates or latest news etc).
All personal information will be held securely in accordance with our
internal security policy and the law.
We will NOT pass on or sell the personal information to any third
parties.
This privacy policy only covers Fashion Moda Website at http://www.fashionmoda.co.uk
Other links within this site to other websites are not covered by this
policy.
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